Shipping Policy
Shipping Policy
At Vape N smoke india, we are committed to delivering your orders promptly and efficiently. Below, you will find important information regarding our shipping policy, including delivery times and other relevant details.
1. Delivery Timeframe
We aim to process and ship all orders within 1-2 business days. Once your order is shipped, you can expect delivery within 3-7 business days, depending on your location and the shipping method selected at checkout.
2. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout before you complete your purchase.
3. Shipping Methods
We offer the following shipping methods:
Standard Shipping (3-7 business days)
Expedited Shipping (1-3 business days)
Overnight Shipping (1 business day)
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions or carrier delays.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your shipment through our carrier’s website.
5. Shipping Restrictions
Currently, we ship to addresses within the [Country/Region]. We do not ship to P.O. Boxes, APO/FPO addresses, or international locations outside of [Country/Region] at this time.
6. Shipping Issues and Delays
While we strive to ensure timely delivery, there may be rare occasions where shipping delays occur due to factors beyond our control. If you experience a delay or issue with your shipment, please contact our Customer Support team for assistance.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please follow these steps:
Notification: Contact our Customer Support team immediately upon discovering the issue. Provide your order number and details about the loss or damage.
Investigation: Our team will work with the carrier to investigate the issue and determine the appropriate course of action.
Resolution: Depending on the outcome of the investigation, we will either replace the lost or damaged items or issue a refund.
8. Address Accuracy
Please ensure that your shipping address is complete and accurate at the time of purchase. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses provided by customers.
9. Changes to Shipping Address
If you need to change your shipping address after placing an order, please contact our Customer Support team as soon as possible. While we will do our best to accommodate changes, we cannot guarantee that we will be able to update the address if the order has already been processed and shipped.
Contact Us:
If you have any questions or need further assistance regarding our shipping policy, please do not hesitate to contact our Customer Support team:
Email: vapensmokeindia.com
Phone: 1-800-123-4567
Live Chat: Available on our website
Thank you for shopping with us! We appreciate your business and look forward to serving you.